We take online safety and information security seriously, especially because the stories, photos and observations you share on Mana are about children, families and educators.
Strong security compliance
Mana’s systems are built to protect every photo, message and record that’s shared.
We use industry-leading standards for data protection and privacy- the same ones used by major banks and healthcare providers.
Mana is certified or aligned with:
ISO 27001:2022 - Information Security Management
Ensures strong processes for keeping information safe and preventing unauthorised access.
ISO/IEC 42001:2023 - Artificial Intelligence Management
Sets global standards for how AI is designed and used responsibly.
SOC 2 Type I & Type II - Independent security and privacy audits
Confirms that our controls work effectively, in design and practice over time.
Child Safe (self-assessed)
Aligned with the Australian Child Safe Principles, ensuring our design and practices keep children’s safety and dignity at the centre.
Ethical AI
Our AI features are built to be transparent and responsible, we don’t use children’s data to train external AI models.
What this means for your centre
Data in Mana is encrypted at rest and in transit.
Access is role-based, so only authorised staff and family members can view children’s information.
When an educator leaves your service, their access is automatically removed.
Families have control over their child’s presence on the platform and what is shared.
Information stays within the secure platform it can’t be publicly searched or indexed.
Media privacy
Mana limits downloading and copying of media such as photos where possible. However, like most digital platforms, it’s still technically possible for someone to take a screenshot or photo of a screen.
That means:
It’s important to remind staff and families not to share screenshots or images outside the platform.
Centres should include screenshot awareness in their digital safety or privacy policy.
Shared responsibility
Security is a shared effort. Mana protects your data technically and organisationally but safe behaviour by staff and families is just as important.
We recommend:
Use strong, unique passwords.
Keep login details private.
Remove access promptly when someone leaves the centre.
Only upload media with the right consents.
Talk openly with families about online safety and how Mana helps keep their information private.
For more information
Visit our Trust Centre to learn more about how we protect your data and stay transparent with you every step of the way.