Welcome to Mana!
We’re so excited to have you join us. As parents and family members, you play the most important role in a child’s learning and growth. Mana is here to support and celebrate that role- helping you stay connected to your child’s day, their milestones, and the wonderful moments of learning as they happen.
Mana is designed with children at heart. It makes it easy to:
See learning in action – receive updates, photos, and stories from your child’s educators.
Stay connected – share special moments from home, send messages, and feel part of your child’s learning journey.
Build strong partnerships – work together with educators to nurture your child’s interests and development.
This guide will walk you through everything you need to get started with Mana as a family. To make the most of your experience, we recommend following the simple steps in the ‘Activating Mana for families’ section so you’re ready to explore, connect, and enjoy.
You will need:
to have received an invitation from your child's educators
access to your email which was invited
access to the internet
to have the Mana app downloaded on your phone/tablet
Join your child's Journey in Mana
To get started, you’ll need to join your child's Journey on Mana:
Option A: If you’re new to Mana, you’ll create your account from the invite email sent by your centre.
Option B: If you already have a Mana account as an educator, you’ll simply sign in and accept the invitation from your settings area.
✅ Option A: Accept your invitation to join Mana as a new user
💡 Already have an account? Scroll down to Option B
You will receive an email titled Join [your child's name] on Mana
Within this email there will be a purple button titled Sign in to Mana: click on this button.
You will be asked to provide your email address to commence creating your account in Mana.
⚠️ Create your account using the same email address that you were invited to Mana with so that you can immediately access the team you have been added to.
Set up your password for using Mana
⚠️ Your password to Mana will need to be 12 characters long and include an uppercase letter, a lowercase letter and a numerical digit.You will be asked to verify your email account.
Go to your email and open the email sent to you by LoveHeart Security and tap the link to verify your email address.
💡The verification email may take a few minutes to arrive but if you can't find the email check your junk or spam folderBack in the Mana app, you can now tap Confirm Verification to continue.
Next, you'll be asked to accept your invite to join your child's journey. Tap accept to continue.
Next, you will be asked to provide your First Name and Last Name.
10. All done! Now you have access to your child's family portal.