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What are requests and how are they deducted?

Understand how your plan requests are deducted

Written by Himal Randeniya

A "request" is an AI-generated event, and includes:

  • Creating a Learning Story, Diary, Letter and Summative Assessment

  • Creating a Daily Journal Entry

  • Cleaning up a Learning Plan / Curriculum activity

  • Cleaning up a Reflection (when the button use AI is ticked)

  • A Summative Assessment uses 1 request for every 6,000 characters analysed. In other words it will analyse the observation i.e learning stories characters that you have selected.

  • Magic Actions

  • Using any of the "Magic Actions" of Translating into one of our languages, changing the Tone or fixing the spelling and grammar after you have created your observation.

  • General document creation also consumes one request per document, providing a straightforward way to track usage for basic actions.

Actions that DO NOT deduct requests:

  • Coaching Sessions including Coach Sue built into all our features across Mana does not use your requests. She is free and unlimited.

  • Jottings

  • Reflections that do not use AI (that is Use AI box is unticked)

Tracking requests:

  • Your centre’s request usage is in Settings → Analytics → Usage Analytics. Choose the period beside Overview or Breakdown, then select a bar for its date and request count.

How do I check my centre’s request usage?

Instructions and screenshots are in our Centre Usage guide.

Reset of requests

Note: Your monthly plan i.e. subscription resets each month on the anniversary of when you first signed up. Please note requests do not roll over to the following month. It will reset back to the number of requests depending on your plan.

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