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Step 1 to Create Your Enterprise Account
Step 1 to Create Your Enterprise Account
Hayden Rolls avatar
Written by Hayden Rolls
Updated over a week ago

Setting Up Your Enterprise Account: Step-by-Step Guide

This guide provides a clear, step-by-step process to set up your organisation account, add billing details, create teams, invite users, and configure key settings.


1. Creating the Organisation Account

  1. Go to the web link provided for account creation - http://app.loveheart.ai/org/create

  2. Enter your organisation name and select your location (e.g., Australia).

  3. Enter the access token provided to complete the organisation setup.


2. Adding Billing Information

  1. After creating the account, you’ll be prompted to enter credit card details for billing.

  2. Add and confirm your payment method to proceed.


3. Setting Up Teams

  1. Navigate to the "Teams" section.

  2. Click “Create New Team” and enter the team names.

  3. Repeat this step for each team you need to set up.


4. Inviting Users

  1. Go to the "Users" section.

  2. Invite team members by entering their email addresses and assigning their roles (e.g., Org Manager, Team Manager).

  3. If you encounter any issues inviting yourself to a team, use the Users section to manually assign your role.


5. Creating a Pilot Group

  1. Navigate to the "Org" section.

  2. Click into "Groups".

  3. Click "Create New Group" and enter the desired group name (e.g., "Pilot Group").


6. Linking Teams to the Pilot Group

  1. Go to the "Teams" section.

  2. Click “Link Team” for each team that should be connected to the Pilot Group.

  3. Ensure all relevant teams are linked for a smooth setup.


7. Setting Organisation Philosophy and Frameworks

  1. Navigate to “Settings”“Philosophy”.

  2. Enable the option to set a custom philosophy for the Pilot Group.

  3. Paste in the organisation's philosophy text.

  4. Go to the "Frameworks" area and enable the relevant framework (e.g., KQLG, EYLF).

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