Mana has multiple different plan options. For single centres, we recommend the Mana Centre plan, and for organisations with a group of centres, we recommend the Mana Enterprise plan. Occasionally, a centre might create a centre plan separate to your Enterprise plan.
Here's how to link that Centre plan to your Organisation's account in Mana and upgrade them to be part of your Enterprise account on Mana.
Before starting, ensure you are:
The Manager/Owner of the teams you will be linking up to your Organisation account on Mana.
The Org Owner of the Organisation Account on Mana.
If you are not the Org Owner but you should be, follow the steps in this article to transfer Org Ownership
Step 1: Obtain the Team ID for the centre or centres that have separate centre plans that you want to link up to your Organisation account in Mana.
Select your Profile icon
Make sure the Team displayed is the Team that is intended to be linked to your Organisation account (i.e. the team on the centre plan)
Select Settings (like so):
Under Teams, select Management
Then select Team Profile
In your Team profile you will see Team ID
Tap to copy this to your clipboard (keep this ID handy)
Step 2: Repeat Step 1 all required Teams that will be linked to your Organisation account
Step 3: Navigate to your Organisation account to link the relevant teams
Select your Profile icon
Make sure the Org displayed is your Org account for the Enterprise Plan your organisation is on
Select Settings (like so):
Select Teams (purple tile)
In the top right corner of your Teams screen, select the 3 vertical dots
Then select Link team
Paste the ID of the team in from Step 1
