The Mana Families experience has been redesigned. Families now have a cleaner, faster app with better navigation, translated catch-ups, goal visibility, and a more organised home feed. Here's what's changed and what it means for your centre.
New layout and navigation
Families now have an updated navigation panel with easier access to the new documents shared, child goals, chat and Coach Sue.
On Home, families see a feed of catch-ups and updates for their children. If a family has more than one child enrolled, they can filter the feed by child, tapping a child's name shows only their catch-ups. The default view shows all children.
Catch-ups in the family's language
Families can set a preferred document language in settings. Once set, catch-ups will display in that language automatically. Families can switch between the translated version and the original at any time.
Child goals
Families can now see the goals set for their child, including both journey goals and room program goals. Continue at home (if enabled by your centre) suggestions appear under goals, giving families practical things they can do at home to support their child's learning.
Comments and chat
Families can comment on a catch-up directly from their feed using the comment icon on any catch-up card. This creates a chat message linked to that document, visible in Chat under the relevant child's conversation. Educators will see the comment in their existing chat view.
Families can also send regular messages to the centre or child educators in the chat without linking a document.
Photo tagging
When the family has photo tagging enabled, educators are prompted to tag children in photos before sharing a document with families. This ensures families only see photos that involve their child.
If a photo has no children in it, educators can mark it as "no children involved" to clear the tagging requirement. Photos tagged to a different child, or marked restricted, won't be visible to families who aren't connected to that child.
Families can also disable photo sharing for their child from their settings. If a family turns this off, photos involving that child are hidden from all families, not just their own view.
Coach Sue in Families
Families have access to Coach Sue directly from their app. Sue is available to answer questions and provide guidance in the context of their child's learning.
Notification customisation
Families now have proper control over their Mana notifications. Families can turn push notifications on or off and set their preferred email frequency (daily, weekly, or off entirely) from "Notification Preferences".
If a family hasn't turned on push notifications, they'll see a "Notifications are off" card on their Home screen that takes them straight to settings.
