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Invite a parent or family member to a child’s Mana profile

Invite a parent or family member from a child’s Family sharing page and choose their access.

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Written by Marlon Randeniya

Your centre controls who can access a child’s profile. Authorised staff invite families from the child’s Family sharing page.

Before you invite someone

  • Check the child and email address.

  • If Family sharing is missing, ask your manager to check Families settings and your access.

Open Family sharing

  1. Open Journeys and use Search children to find the child.

    Journeys child list: 1 searches for a child; 2 opens Maya P’s three-dot menu. Other demo names are redacted.

    1. Search children
    2. Child’s menu

  2. Open the child’s three-dot menu and select Family sharing.

    Child menu: 1 selects Family sharing.

    1. Family sharing

You can also open the child’s Profile and select Manage family access under Family.

Send the invitation

Select Invite (the person-plus icon on a small screen) to open Invite family.

Family sharing with Accepted, Invited and Disabled tabs: 1 opens Invite family; 2 checks invitations.

1. Invite family
2. Check invitations

Enter Email and choose Full access or View and discuss under Access.

Invite family form: 1 Email, 2 Full access or View and discuss, 3 Send invite.

1. Email
2. Access
3. Send invite

Check the address and access, then select Send invite.

Choose the family member’s access

  • Full access — update the child’s details and contribute using the available family tools. It does not allow family members to invite others.

  • View and discuss — view shared information and join available discussions.

Older Share profile screen: enter the email, choose Parent (Full access) or Viewer (View and discuss), then Invite.

What happens next?

Family must accept using the invited email before receiving access.

Accepted shows connected family; Invited includes pending and expired invites; Disabled shows access turned off.

Under Invited, use the three-dot menu to Resend invite when available. Invite sent is disabled during the one-minute cooldown.

Invited family member menu: 1 opens actions; 2 changes available access. Invite sent is disabled during cooldown.

1. Invitation actions
2. Available access choice

If Mana cannot confirm sending, refresh the list before trying again.

Change a connected family member’s access

Under Accepted, open the person’s three-dot menu and choose an available access level. The current level is checked. Externally managed access stays locked.

Accepted family member menu: 1 opens actions; 2 selects another available access level. Full access is currently checked.

1. Family member actions
2. Available access choice

Families can contact their centre to add another family member. Read why centres manage family access and chats.

Related: Accepting your family invitation to Mana · Getting started with Mana Families

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