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Read the Family engagement report

Understand family activity, document sharing and the values available in your centre’s report.

Written by Himal Randeniya

Use Family engagement to review recorded family activity, shared-document deliveries and participation at your centre. On Home, under Reports, select Family engagement.

The Family engagement card on Home, highlighted with an amber outline.

Check Last refreshed and the period shown before comparing figures. Screenshots below show demo figures.

Overview

Shows family activity and monthly movement, based on recorded sign-ins, documents read and discussions.

Family engagement with Overview selected, showing one family active and the monthly movement chart.

Sharing

Shows distinct Documents shared and Family deliveries to recipients. Viewed and Discussed count deliveries with recorded reading or discussion, not the number of messages.

Sharing view showing Documents shared, Family deliveries, Viewed and Discussed in the Sharing journey.

Select Review children without a recent share when shown. The list covers the last 30 days.

The Review children without a recent share row, showing five children to review over the last 30 days.

Review the children listed, then select Close to return.

Children to review panel with private child names redacted, No recent document share and Needs an update labels, and Close highlighted.

Partnership

Shows saved/opened activities, activities that led to a completed Memory, family-created Memories and chat messages, where data is available. Saved snapshot shows activities families have saved, rather than new saves that month.

Partnership selected, with Saved snapshot zero and Opened and Led to a Memory marked Not available.

Family contributions card with Memories and Chat messages both marked Not available.

Breakdown

Shows parent-account details for the selected measure.

Breakdown view with Activity selected, Parent accounts, private names redacted and the displayed activity metrics.

Missing or partial figures

Activity since [date] means the current period has partial coverage from that date. Not available, History not available and are missing values, not zero activity.

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