Open Compliance → Incidents → New incident in your centre to start a record for a child. Continue creates a saved draft that you can work on and save.
Saving a draft does not itself share the incident with families. The screenshots use a demo child and a synthetic example.
Start the draft
Open Compliance → Incidents and choose New incident.
1 — New incident
Choose the child, confirm the date and time, and select every type that applies.
1 — Child
2 — Date and time
3 — Type
Select Continue to create the saved draft. It becomes available after the required child and type are selected.
1 — Continue
Add details and save
Record the known facts in the relevant tabs. You can return to add details later.
Use What happened for the incident details.
1 — What happened
Use Care provided to record the action taken and care provided.
1 — Care provided
Use Family communication to record relevant communication.
1 — Family communication
Use Review to check the summary and missing required details.
1 — Review
2 — Save status
Select Save draft and wait for All changes saved.
1 — Save draft
If prompted when leaving, choose Save and leave to keep your edits. Keep editing returns you to the draft.
1 — Save and leave
2 — Keep editing
To find an existing record, see Find compliance checklists and incident records.









