Find and recover an inactivated child profile if needed
You can find child by status active/inactive/deleted:
Select Journeys tab.
Select "View All".
Select the Status drop-down menu to filter through:
✅ Active – visible and editable
🟡 Inactive – hidden but restorable
🔴 Deleted – deleted but can be restored
To reactivate a child profile:
Select [child name]
Select Profile
Select Status drop-down menu and change to Active