Journey auditing checks evidence in a team Journey and updates a stage assessment. A changed stage is a stage whose evidence has changed since its current assessment. The current assessment stays visible while Mana completes a new audit.
What counts as a request?
A request is one AI task counted against the team or organisation that pays for Mana. A Journey audit uses a request only when Mana needs AI and the AI check completes successfully.
These actions do not use a request:
Opening the stage assessment or selecting an audit that is already running.
An audit that cannot start because of access, plan, AI availability, or the recent-audit limit.
An audit that can finish without AI, such as a stage with no evidence to assess.
A retry of the same automatic audit does not use an additional request.
Manual and automatic Journey audit requests are recorded separately.
How do I audit a stage manually?
People who can edit a team Journey can select Run audit, Audit changes, or Re-audit. Stage auditing must be included in the team's plan, and AI features must be available for the team.
One manual stage audit uses 1 request when the audit needs AI and the AI check completes successfully. If an educator wrote the current assessment, Mana asks for confirmation before a manual audit can replace it.
Currently, the same stage can start up to 6 AI-powered manual audits in a rolling 2-hour period. If the limit is reached, the audit button shows the exact time you can try again. An audit that does not start uses no request. Mana may adjust this limit to protect service availability.
How do automatic audits work?
For automatic Journey audits to run, Mana must have enabled automatic scheduling and a team administrator must turn on Automatically run audits in Team settings > Journeys. Manual auditing remains available when automatic scheduling is not enabled.
A team administrator can choose:
Daily: eligible changed stages are scheduled from 2am each day in the team's timezone.
Weekly: eligible changed stages are scheduled from 2am on Saturday in the team's timezone.
An eligible changed stage belongs to an active team Journey, has evidence changed after automatic auditing was turned on, has a change no more than 28 days old, and does not have an educator-written assessment. Earlier changes and educator-written assessments can still be audited manually.
Mana groups eligible changed stages from the same Journey. Each Journey uses at most 1 request when its automatic audit needs AI. A run with no eligible stages or no AI work uses no requests. Automatic requests are counted against the team or organisation that owns billing, not an individual educator.
What happens if a Journey audit cannot finish?
A Journey audit that cannot finish does not remove the current assessment. Mana keeps the stage marked as changed so it can be audited later. If newer evidence is added while an audit is running, the newer change remains visible after the older audit finishes.
You can try a manual audit again when the audit button becomes available. A failed automatic audit remains available for Mana to retry, and the failure is not shown as a problem with the educator's evidence.