Enterprise service teams use the current Members screen to invite staff. You need Owner or Manager access; a Member cannot invite staff.
Follow the illustrated Manage Team Members guide for the complete invitation, status and access screens.
Open the correct team
Switch to your service’s team, open All Settings, then choose Members under Team Management. If Members is unavailable, ask your organisation administrator to check your team and role.
Invite a staff member
Select Invite (the person-plus icon on a small screen) to open Invite member.
Enter the staff member’s Email.
Choose Member or Manager under Access.
Check the email and access, then select Send invite.
1. Email
2. Access
3. Send invite
Check acceptance
Accepted shows joined staff; Invited includes pending and expired invitations; Disabled shows access turned off. Staff must accept using the invited email.
To cancel an unused invitation, use Delete invite under Invited, then review Delete invitation. See the illustrated deletion steps.
Adjust roles
Use the person’s three-dot menu to choose an available access level. The current level is checked; options depend on your permissions.
Remove access
Use Remove access and review the confirmation. Under Disabled, Restore access opens the restore confirmation. The illustrated Members guide shows both.
Adding children is separate: see Add, remove and manage children.
Use the written steps for current controls; the video may show an earlier layout.