Open Sue — labelled Ask Sue on a phone — to ask about everyday learning or an idea to try with your child.
Ask your question
Choose an available starter prompt or type your own question.
Add useful context, such as your child’s interest or the routine you want help with.
Select Send, then ask a follow-up to make the suggestion fit your family.
1 Write your question. 2 Select Send.
Use suggestions alongside what you know about your child and how they respond.
Know what is shared
A reply from Sue is not a shared Memory. Review and share a separate draft when you want to share a Memory. All About Me is separate: its conversation is private to the owning family account, while submitted information joins the child’s profile.
Choose the right contact
Ask educators about your child’s day through Chat or the setting’s usual contact method. For app errors, email [email protected]; you do not need to send your private conversation.