How to share documentation with families

Share a Journey document with the families connected to the child. Families must be enabled for your service, with at least one family member who can receive shared content.

Sharing lets families view the document in Mana. Sharing does not automatically provide a downloaded or printed copy. Families using Mana Families on the web should contact your centre if they need a copy. See View photos and videos in Mana Families for the media viewer and download message.

Open Journeys and choose the child.

1. Choose the child.

Open the document in their Journey.

1. Open the document card.

Select Share.

1. Share opens the sharing panel.

Complete any Review media or Review Sue’s notes checks shown. Check the recipients: a child’s Journey has a fixed audience; choose children only where selection is available.

1. Recipients.

2. Preview as family.

3. Share when ready.

Select Preview as family. If asked, choose a family. Check the content, then use Back to return to sharing (twice if you chose a family).

1. Back returns to Share doc.

Select Share with family or Share for [number] children. Wait for Delivered to families. Use Check status or Retry delivery if shown.

1. Delivery confirmed.

2. Stop sharing.

Reopen the panel using Shared and select Stop sharing. Wait for it to finish. This stops sharing the document; it does not remove a family member’s access to the child. A document can’t be edited while it’s shared. To change it, stop sharing it, make your edits, then share it again.

If no family can receive the document, use Manage family sharing or ask your centre administrator to check access.

Families doesn’t need to be turned on to use Journeys. Sharing works only when Families is on for your centre. If it isn’t, the sharing panel explains why:

Family sharing is disabled: someone who manages your centre’s settings, or your organisation administrator, needs to turn on Families. If Families isn’t included in your centre’s plan, it has to be added first.

Families is being set up: sharing will be available when setup is complete. Select Check status to refresh.

Turn on Families to share documents with families: you can turn on Families for your centre from the sharing panel.