Getting Started
Initial setup guide for new users
By Anya and 4 others5 authors45 articles
Start here: Mana activation guides
Mana activation guides for educators, teachers, leaders, managers and organisational leadership
- Activating Mana at an organisational levelGetting started for organisational leaders driving the Mana rollout
- Understanding reporting in Mana: Journey insights and Grow insightsLeaders can view Journey and Grow reporting at centre level or organisation level.
- Activating Mana at a centre level (head office led activation)Getting started for Centre Managers and/or Educational Leaders within a broader organisation, where head office will invite teachers and educators and bulk upload children
- Activating Mana at a centre level (centre-led activation)Getting started for Centre Managers and/or Educational Leaders within a broader organisation, where each centre will onboard their own teachers/educators and upload their children
- Activating Mana as a teacher or educator within a centreGetting started for teachers and educators
- Activating Mana as a parent or family memberGetting started for parents and family members
- Pre-training communications template: teachers/educatorsShare and adapt these instructions to your team members at least 3 days before they attend their Mana training session
- Activating Mana as a single centreGetting started for Centre Managers and/or Educational Leaders within a single centre
- Getting started with Mana: self sign-up guideEverything you need to sign up, activate Mana at your centre, and get your team up and running.
- Guidance for setting up home-based services within ManaThis article explains how Manager roles can best set up various home based networks within a Team
Setting up and managing your account
Tips and tricks on managing your Mana account for yourself and your team
- How to leave a team account on ManaIf you've left a centre, been added to the wrong account, or have a duplicate team account showing up, here's how to remove yourself.
- How to delete a duplicate team accountSteps to remove an unwanted or duplicate team account from your Mana profile.
- How to accept an invitationAccept invitations to join a centre account when invited.
- How do I reset my password?Guide to resetting a lost or forgotten password on Mana
- How do I switch between my accounts on Mana?Guidance on managing your Mana profile when you are a part of multiple accounts
- How can I update my payment details?Guide to updating your credit card details for billing purposes
- How do I log out of Mana?Guidance on logging out of your Mana account
- How do I delete my Mana account?Guidance on how to delete your Mana account
- How to set request limits on my Centre Account?
- How can I edit my Mana personal and/or team profile?Guidance on making quick updates to your Mana profile
- Assign children missing a key educatorGuidance for managers on allocating any children missing a key educator to relevant educators
- Enable Key Educator ManagementGuidance on centrally allocating children to educators only through manager account
- How do I verify my Mana account?Guidance on how to verify your Mana account after you have set it up
- How can I change the 'owner' email address of my existing account?Guide for updating the owner email address for an existing account
- Can I login to Mana using Single Sign-On?Set up Single Sign On (SSO) so you can log in to Mana more seamlessly
- How to make sure you’re in the correct Mana team accountFollow these steps to ensure you’re connected to the correct team account if you cannot see the children at your centre
- Inviting your team members using an email alias approachHow to use email aliases for individual logins
Personalising Mana
The more you personalise Mana, the better your experience will be with Coach Sue and document development
Plans & pricing
Learn about the different free and paid options we have available.
- Mana Free Plan Changes in 2026Explanation of the changes coming to Mana's free plan and what to do
- How do I make changes to my paid Mana subscription plan?How to upgrade and downgrade your Mana plan
- What are requests and how are they deducted?Understand how your plan requests are deducted
- How do I track my Centre Accounts Usage?
- Updated Flexible Plans & Pricing
- How do I cancel my paid Mana subscription? [FOR UPDATING]Guidance on how to cancel your Mana subscription
Learn more
Kick off your journey towards high-quality observation, analysis and planning using Mana
- Which countries is Mana available in?Guidance on accessing Mana from around the globe
- Is there a Mana app?Guide on downloading Mana for access on your handheld devices
- How can I build a team in Mana?Add educators to your team to start collaborating in Mana
- How can I access more training and support to use Mana?Attend an upcoming Mana training to access more support with how to use Mana
- What is Mana Sentinel?Understanding why Mana asks you for more information when you are writing
- Which frameworks (curriculums) are available in Mana?List of available learning frameworks in Mana
- Which philosophies and pedagogical influences are available in Mana?List of available philosophies and pedagogical influences in Mana
- Benefits of moving to Mana Journeys for managing your cycles of planning for each child end-to-endHow Mana has reinvented the cycle of planning experience for teachers and educators
- How to use Mana Journeys alongside other ECE platformsUsing Mana alongside another ECE system? Learn how to set up Mana to complement your existing processes.
- Mana Glossary