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Getting Started

Initial setup guide for new users

Setting up and managing your account

Tips and tricks on managing your Mana account for yourself and your team


How to accept an invitationAccept invitations to join a centre account (as a team member) or a child’s account (as a family member) when invited.
How do I reset my password?Guide to resetting a lost or forgotten password on Mana
How do I switch between my accounts on Mana?Guidance on managing your Mana profile when you are a part of multiple accounts
How can I update my payment details?Guide to updating your credit card details for billing purposes
How do I log out of Mana?Guidance on logging out of your Mana account
How do I delete my Mana account?Guidance on how to delete your Mana account
How to set request limits on my Centre Account?
How can I edit my Mana personal and/or team profile?Guidance on making quick updates to your Mana profile
Assign children missing a key educatorGuidance for managers on allocating any children missing a key educator to relevant educators
Enable Key Educator ManagementGuidance on centrally allocating children to educators only through manager account
How do I set up my Mana account?Guidance on setting up and verifying your account for individual users
How do I verify my Mana account?Guidance on how to verify your Mana account after you have set it up
How can I change the 'owner' email address of my existing account?Guide for updating the owner email address for an existing account
Can I login to Mana using Single Sign-On?Set up Single Sign On (SSO) so you can log in to Mana more seamlessly
How to make sure you’re in the correct Mana team accountFollow these steps to ensure you’re connected to the correct team account if you cannot see the children at your centre