Getting Started
Initial setup guide for new users
Getting started
Kick off your journey towards high-quality observation, analysis and planning using Mana
How do I set up my Mana account?Guidance on setting up and verifying your account for individual users
How do I verify my Mana account?Guidance on how to verify your Mana account after you have set it up
Which countries is Mana available in?Guidance on accessing Mana from around the globe
Is there a Mana app?Guide on downloading Mana for access on your handheld devices
How can I upgrade to a room or centre plan?Guide on how to upgrade from a free or individual account to a room or centre account so you can effectively manage your team in Mana
How can I build a team in Mana?Add educators to your team to start collaborating in Mana
Can I login to Mana using Single Sign-On?Set up Single Sign On (SSO) so you can log in to Mana more seamlessly
How can I access more training and support to use Mana?Attend an upcoming Mana training to access more support with how to use Mana
How can I change the 'owner' email address of my existing account?Guide for updating the owner email address for an existing account
Managing your account
Tips and tricks on managing your Mana account for yourself and your team
How do I reset my password?Guide to resetting a lost or forgotten password on Mana
How do I switch between my accounts on Mana?Guidance on managing your Mana profile when you are a part of multiple accounts
How can I update my payment details?Guide to updating your credit card details for billing purposes
How do I log out of Mana?Guidance on logging out of your Mana account
How do I delete my Mana account?Guidance on how to delete your Mana account
How to set request limits on my Centre Account?
How can I edit my Mana personal and/or team profile?Guidance on making quick updates to your Mana profile
Assign children missing a key educatorGuidance for managers on allocating any children missing a key educator to relevant educators
Enable Key Educator ManagementGuidance on centrally allocating children to educators only through manager account
Personalising Mana
The more you personalise Mana, the better your experience will be with Coach Sue and document development
How do I get Mana to write like me?Guide Mana to sound more like you!
How do I personalise Mana to my teaching philosophy?Guide on adding and updating your teaching philosophy in Mana
Which philosophies and pedagogical influences are available in Mana?List of available philosophies and pedagogical influences in Mana
How do I add or update my learning framework?Guide on adding your learning framework to Mana including commonly asked questions
Which frameworks (curriculums) are available in Mana?List of available learning frameworks in Mana
How do I change documents from American English to Australian/British English?Guidance on altering Mana's default language
Can I use Mana with other systems such as StoryPark, OWNA, Xplor and Harmony Web?Guide on how to use Mana side-by-side with other systems you also use
What is Mana Sentinel?Understanding why Mana asks you for more information when you are writing
Plans & Pricing
Learn about the different free and paid options we have available.
What plans are available?
What are requests? And how are they deducted?
How do I check how many requests I have left on my Centre Plan?
How do I check how many requests I have left on my Individual Plan?
How do I track my Centre Accounts Usage?
Do you accept Direct Debit?
Updated Flexible Plans & Pricing
How do I upgrade / downgrade or cancel my plan i.e. subscription?